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Cleaning Case Study
Cleaning Case Study
One of Stafford’s foremost health centres, the Rising Brook Surgery is an NHS-run GP Practice and Community Health Centre offering a full complement of NHS services, alongside community services that operate over the weekend.
Surgeries of this nature are so often much more than just a health centre – they represent a focal point for their communities, and allow people to feel safer, more secure and happier where they live.
One of the key challenges facing Rising Brook Surgery was naturally keeping all areas to a high cleanliness standard. That’s paramount for so many surgeries and GPs across the UK, but of particular importance to a place like Rising Brook, which acts as a community centre too.
It was also crucial that all staff had been appropriately trained – something which can be a challenge for other providers. That was especially important around COSHH guidelines, Health and Safety information, and – vitally – the CQC regulations.
ProFM were able to deploy highly trained staff, all of whom were able to exceed the expectations for Rising Brook. Every single cleaner understands the importance of key medical cleaning measures like colour coding and infection control and delivers superb service time and time again.
Rising Brook Surgery are also particularly impressed with ProFM’s online portal, which allows for the practice manager and key members of staff to receive the information they need instantly.
The biggest success story for Rising Brook, and one that speaks to the place the health centre holds in the community, is simply that they’ve got a nicer environment for staff to work in, and for patients to visit. That’s so often the crux of ProFM’s expert cleaning.
It’s further compounded by the online nature of the feedback we’re able to provide – essential as we move towards a more eco-conscious future, and as patient demands grow.
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Exceptional Quality Service
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Rigorous Staff Training Processes
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As a leading provider of tailored facilities management and cleaning services in the UK, we take pride in delivering comprehensive solutions to businesses UK wide. Whether supporting essential public services or maintaining large-scale sites like shopping centres and warehouses, we design customised service packages to meet the unique needs of each client. Our commitment to quality and attention to detail ensures we deliver exceptional results, helping your business operate smoothly and efficiently while maintaining a safe, clean, and professional environment.
I would highly recommend ProFM to any company who wants the peace of mind to hand over the building and know that it is being cleaned and looked after to a high standard. You have regular meetings with the team and they can be updated either by phone or email with any concerns with immediate response. Keep up the good work.
As one of the UK’s foremost cleaning providers, pioneering expert-driven cleaning at competitive prices, ProFM’s cleaning services throughout the UK are second to none.
Contact our in-house cleaning experts today to discuss your options in much more detail, and to receive your free, no-pressure quote.
Competitive Rates & Quality Services
UK Wide Coverage
Expert service, delivered by experts, and accredited by the very best facilities management has to offer.
