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Bromley Old Town Hall

Security Case Study

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Security Case Study

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Bromley Old Town Hall Introduction

Bromley Old Town Hall Introduction

A landmark building as impressive as it is iconic, where connection, collaboration and community come to life, with spaces to work, sleep, and dine.

Bromley Old Town Hall is the latest exciting development by Castleforge Partners that incorporates a flexible workspace, a luxury boutique hotel, and restaurant. The building has been completely renovated, repurposing the vacant courthouse and council chambers into sleek and stylish offices. The building shares its space with a new boutique hotel Brama, offering a luxurious high-end stay in the heart of Bromley – ‘Luxury As You Like It’ – and an exciting British restaurant Dorothy & Marshall.

An innovator when it comes to supplying the space businesses need to grow and thrive, Clockwise offer flexible and unique private offices and shared workspaces for companies of all sizes and styles. Each location boasts stylish club lounges for open working, dedicated workstations, private offices, and bookable meeting rooms.

Bromley Old Town Hall case study video

The Challenge

When Castleforge Partners first set their sights on the premises, it had been a vacant building for some time. There was a great deal of work to do to repurpose the site into the magnificent building it is today.

There were 4 planned stages to the project – opening Clockwise over two separate phases in September 2022, then opening Dorothy & Marshall in November 2022, and finally Brama in May 2023. In each case, the site needed to remain secure to allow final stages of the refurbishment and prevent the theft of expensive equipment.

Due to Bromley Old Town Hall being vacant, it was vulnerable to trespassers, vandals, thieves, and even arsonists who often target such areas. As a result, securing the premises would take a comprehensive, 24/7 security package.

Bromley Old Town Hall solution

The Solution

The Bromley Old Town Hall estate management team searched extensively for a security company, and across a highly populated industry, they received recommendation that ProFM were the premier company for security solutions. They contacted us with their dilemma, and we soon got to work.

Emma Bollard, our operations manager for the south, met with the estate team and outlined the solutions we could provide. Initially, they required a security detail to watch over the estate. Interviews were carried out by Emma, alongside the Estate Manager and House Manager for Brama, giving them the opportunity to outline any specific requirements they needed from our team. This helped reinforce our partnership, and ensure all areas of concern were fully addressed.

As a result, patrol points were set up, ensuring all entries to Bromley Old Town Hall were kept secure. Our SG-licensed security team protected the premises with their typical dedication and professionalism, ensuring complete cover from criminal activity.

Bromley Old Town Hall case study results

The Result

While a short-term contract was initially opted for, the three operators were so happy with our service that they wished to extend their contract with us to a long-term basis. As time went on, we came to fulfil even more services for them, such as CCTV monitoring and high-end concierge services.

Emma retained close contact with the Bromley Old Town Hall estate team throughout the provision of services, conducting regular in-person visits to ensure all was running smoothly and security remained watertight. This reflects the very centre of our tailor-made approach to security and service excellence, ensuring that Bromley Old Town Hall needs were not only met, but were exceeded over the course of our contract.

Examples like this are why ProFM has been ranked in the top 1% of ACS-Approved Contractors for three years running, elevating us as the best of the best for all your security solution needs.

Bromley Old Town Hall case study video

"Security are a critical part of the team, I go home on an evening and am happy and confident that everything is ok. We have a very successful relationship with ProFM and will be working with them for a long time".

David Leitch, Estate Manager at Bromley Old Town Hall

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Your Sector Our Security Services

As the UK’s leading provider of bespoke, unparalleled-quality security solutions, we’re exceptionally proud to offer complete coverage for the full spectrum of sectors UK Wide. From robust solutions for vital public services, to roving patrols for larger sites like shopping centres and warehouses, we build tailor-made security packages for every client to ensure we meet the demands of you and your business.

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