James Clayton
Client Relationship Executive

Discover who we are, what makes ProFM unique, and the diverse leadership teams that have taken us from strength to strength.
Discover who we are, what makes ProFM unique, and the diverse leadership teams that have taken us from strength to strength.
First established more than a quarter-century ago in 1996, ProFM are the embodiment of a modern facilities management company. Our range of services encompass everything from the more traditional manned guarding options, right through to cutting-edge access controls and AI-assisted security cameras.
It’s all underpinned by our core virtues of Humility, Passion, and a People First approach. Integral to the exceptional levels of service we provide, and the statistics you’ll see emblazoned across this page, we strive to offer a service that we’re proud to put our names to, and that truly represents all that we’re about.
While you’ll no doubt have seen the exceptional service we provide and the passion we have for the work we do, ProFM didn’t spring up overnight. We’ve undergone rebrands, seen ourselves rise to the very top of the industries we represent, and learned lessons that help shape the company you see before you today.
Explore more with our comprehensive company timeline, and learn about the changes that shaped the UK’s leader in facilities management.
One of the key aspects of delivering that sparkling clean you’ll soon become accustomed to is how we train our staff. All of our cleaners undergo extensive training processes, all overseen by our expert Operational Team, and site-specific training to ensure you’re getting exactly what you need to feel safe, secure and sanitised.
We don’t stop there, though. From colour-coded equipment and specialised infection control procedures, to complete compliance with the very latest guidance from the CQC and the HSE, we pride ourselves on a clean that takes away all the stresses associated with hygiene. Find out more on our dedicated page below.
0 % Employee Satisfaction
0 % Rated Us As People First
0 % Staff Retention
0 % Promoted From Within
0 % Employee Excellence
0 % Site Excellence
Here at ProFM Group, we’re all on the adventure together. We’re creating a company that we sincerely believe in, and that we know our clients and colleagues can trust. Our objective is to make a profoundly positive impact on people’s live, all while building a strong, sustainable and profitable business. That’s all in line with our integral virtues of Humility, Passion and People First.
Our central virtues of Humility, Passion and People First are the impetus behind all we do, and are integral in progression.
Our Humility allows us to pave the way for future development, and to acknowledge and address any shortcomings.
Our Passion is crucial, allowing us to provide that trademark quality and exceptional approach that’s got us to where we are.
Our People First mindset is pivotal in our successes, and in placing our customers centre stage in everything we do.
Client Relationship Executive
Risk & Compliance Officer
Group Business Support Manager